Support FAQ
2011 VAT Update
From January 4, 2011, the UK standard rate of VAT will increase from 17.5% to 20%.
Note: We are unable to advise which VAT rate you should apply in specific circumstances. If you are unsure, please confirm the correct VAT rate with HMRC either by phone or by consulting the relevant guidance on the HMRC website, http://www.hmrc.gov.uk
We have already sent letters to our clients about these changes.
Please note: VAT updates are not supported under your computer support agreement with Creative. If you call for support on VAT changes you will be charged an appropriate fee for our services.
Microsoft Dynamics NAV
Microsoft has released VAT updates for NAV 5.1 and above but not for the versions below 5.1. You can find the links for the VAT updates here:
- 2011 VAT Rate Change Tool for Microsoft Dynamics NAV 5.0 SP1 - UK
https://mbs.microsoft.com/customersource/downloads/taxupdates/MSDYN_2011VATRateChangeNAV
- 2011 VAT Rate Change Tool for Microsoft Dynamics NAV 2009 SP1 - UK
https://mbs.microsoft.com/customersource/downloads/taxupdates/MSDYN_VATNav2011
For those customers using NAV versions 5.0 and below, we have prepared a document to assist you in undertaking this change on a DIY basis. However, please note that no support is available free of charge and that using the document is undertaken entirely at your own risk. Please call your account manager for further details.
Sage
Sage VAT update for all supported versions can be found on the Sage website here:
http://www.sage.co.uk/legislationchanges/