Sage 200 is a business wide software solution for your growing business. It manages your finances, customers and business insight in one solution. Designed to easily share data; work smarter and ensure your business works together efficiently, delivering clear cost benefits.

Take a look at what customers say about Sage 200.

GEM

GEM provide customer contact solutions to a wide range of global clients from their base in Belfast. With 600 employees who work in 30 different languages, they handle telephone, email, live chat and social media contacts for companies as diverse as Cisco, Channel 4 and EA Games.

The problem
GEM offer their clients excellent customer service. Serving a wide range of different companies, it's essential that they can manage their in-house processes efficiently so they can concentrate on their core business and provide exceptional service and their previous system was not allowing them to do this effectively.

Solution
GEM chose Sage 200 because it offers a wide range of different functions and great versatility. Using it to manage their business has helped speed things up as Seaneen Weir, Management Accountant explains: "If we didn't have Sage, we'd be back to manual processing. It automates all our processes. It's great for efficiency and accuracy."


Signature Works

Established in 1973, The Signature Works Ltd is Ireland's largest embroiderer and printer of corporate, leisure, sportswear, school wear, work wear, and promotional products.

The Problem
Having invested heavily in machinery, skills and stock to build a strong, competitive business, managers turned their attention to the IT systems underpinning the company's accounts and customer service functions.

The business used to rely on Sage 50 Accounts and Goldmine customer relationship management (CRM) software and while these had provided good service over the years, they were approaching end of life and were unable to handle rising transactions volumes and an expanding user base.

Solution
Signature Works chose a solution based on Sage 200 with Sage 200 CRM. The integrated solution also incorporated Spindle Professional software to provide paperless document management. Signature Works had considered a fully bespoke system, but Pinnacle could customise Sage 200 sales order processing and order tracking to align with the needs of the business, avoiding the cost and complexity of a bespoke system.


Irish FA

As the governing body for football in Northern Ireland, the Irish FA look after the interests of 960 football clubs and 25,000 players.

The problem
With an increasing volume of data and more complex levels of organisation, they had outgrown their previous systems and needed to bring in new software to keep their business in order.

Solution Adopting Sage 200 meant that the Irish FA could now produce reports for the board of directors, including accounts, profit and loss and analysis of costs for international matches on a regular basis throughout the season, helping the Irish FA assess performance and forecast for the forthcoming financial year.

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