United Kingdom
+44 (0) 1628 660600
hello@creative-computing.co.uk
hello@creative-computing.co.uk
Introducing Native Integration
Between Dynamics 365 Field Service & Business Central.
Create new opportunities to improve efficiency, customer satisfaction, and growth by integrating Dynamics 365 Field Service and Business Central.
Get to know Business Central & Field Service
This integration provides businesses with a comprehensive approach that harmonises service delivery with financials, resources, and inventory management. It also provides frontline workers with modern tools, ensuring exceptional service from the outset. Let’s explore the benefits that this seamless integration provides.
What is Business Central?
Business Central is a business management solution designed for small and mid-sized organisations. It manages finances, manufacturing, sales, shipping, project management, and services. Highly adaptable and feature-rich, Business Central allows companies to unify processes and gain real-time visibility.
What is Field Service?
Dynamics 365 Field Service optimises on-site service delivery with its cloudbased application. It offers workflow automation, intelligent scheduling, and mobility solutions to streamline work order management, reduce travel time and costs, and enhance customer satisfaction. The application includes native AI and Copilot capabilities, effectively optimising schedules and facilitating smart decision-making.
Streamlining Operations
The integration ensures seamless data flow between Field Service and Business Central, breaking down information silos and providing a unified view of operations.
Enhancing Efficiency
Efficient management of work orders and consumption in Field Service, as well as efficient invoicing and fulfillment in Business Central.
Improving Customer Satisfaction
Improved workflows and real-time data access enable faster response times to customer requests and issues.
Combining Strengths
We deliver a powerful combination of business management and field service solutions, driving growth and efficiency for organisations worldwide. This collaboration not only bridges the gap between frontline and back-office functions but also sets a new standard for operational excellence.
What Our Customers Think
“Creative exceeded our expectations with their proactive thinking, commitment to delivery and support of the staff transition, ensuring that we not only delivered on time, but also within budget and to a high level of quality, expanding the capabilities of our people and our technology integration. The team at Creative ensured that this key element of our technology strategy was a success and added strength to our overall platform, whilst optimising the business services.”
Jason Powell
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“From the very beginning, Creative was a partner rather than a software provider. It was about collaborating to improve the end result. The focus was on addressing our concerns, learning about our processes and ultimately doing what was right for us as an organisation. You need to make sure your software partner has the resources to be able to support you with training – you can’t learn it on your own. The technical support and expertise of Creative was invaluable in this new software being adopted by the internal teams at Samaritans.”
Kevin Edwards
"Friendly, one to one Business Central support combined with a great team of advisors. Creative have assisted us since our move to a fully cloud based business central and have never let us down. Just to say from me that we are really happy with the work you do for us. Long may it continue."
Alan Field
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"Working with Creative as a partner over the last 4 years has been nothing but a pleasure. From their help with designing and implementing our new ERP to their fast, knowledgeable, and friendly support team. Creative continue to be the right choice for us. The support team at Creative up there with the best in the business. Knowledgeable and friendly while always being professional and flexible. They have always found a solution for our problems. As a growing business we need a flexible and prompt service solution for our ERP. Creative tick all the boxes”
Daniel Blades
"The service from Creative was very good and requested in a particularly tight deadline, and we were pleased that Creative met this. Document Capture does work really well, it is a fantastic tool to improve efficiency and accuracy. Building templates for the majority of our key suppliers allows for much quicker and more accurate processing. Our purchase ledger team can simply check the coding and inputs rather than keying in all of the data.”
Cyrus Wania
“The Booksellers Association has been working with Creative Computing for more than 25 years from an early version of Sage to the current version of Microsoft Business Central. Creative have an excellent understanding of our business and therefore able to develop and implement solutions to some of our complex processes. The team at CCS are all very approachable and a joy to work with."
Pimms Banwait
30+
Years Of Experience
20
Business Partners
500+
Software Implementations
25+
Services
Creative's Core Values
Customer Obsessed
We immerse ourselves in your company and really think about what business decisions you want to make to ensure you’re able to get everything out of the system that will help drive your business forward.
Growth Focused
There’s nothing better than seeing our customers grow and succeed and we will do everything possible to ensure we can play our part. We will make sure nothing is holding you back.
We love what we do
We solve your problems, take on your challenges and get you working smarter, not harder, because we can't help it. From our developers to project managers, salespeople to customer care, we're deeply passionate about and committed to the work we do for our clients.
Get In Touch
