Season 4, Episode 3 : To what extent should AI play a part in someone’s job role and how does this affect your workforce/talent strategy?

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AI's impact on jobs is a hot topic. Leaders have to assess roles and how AI aligns with strategic goals to determine changes in the workforce and talent strategy impacts. So, this episode is going to give you some tips to help you navigate this process. I’m Laura at Creative and this is Dynamics Unwrapped…  

When considering AI's role in a job, it's crucial to weigh the value of human input. Take accounting, for example. AI can handle routine tasks like data entry, but the human touch is essential for consultancy work. Clients value the quality and personal service humans provide, something AI can't replicate. Also, jobs demanding critical thinking, creativity, and adaptability are less likely to be automated. So, assessing the importance of these skills in a role will gauge how big of a part AI will play.

Also, think about areas where AI can streamline processes, such as automating repetitive tasks or analysing large datasets. This efficiency frees up employees to focus on other activities which brings me on to how implementing AI will affect your workforce strategy, because you'll need to evaluate potential redundancies and consider reskilling employees for roles where there is a shortage of talent.

Finally, it’s really important to ensure employees are well-trained and understand the ethical side of AI. By promoting a culture of learning and innovation, you empower them to embrace AI and adjust to any changes in their roles. Plus, it helps them navigate any ethical dilemmas that pop up. So, hopefully the tips shared in this video can make bringing AI into your workforce a smoother process, benefiting both your organisation and your talent strategy.

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